Our expertise in behaviour and welfare empowers us to maintain a fear-free environment tailored to each pet's unique needs. By addressing individual requirements, we can help to alleviate fear, anxiety, and stress.

 

Our approach encompasses:

 

• Noise Control: Eliminating or diffusing noisy echoes to create a calmer atmosphere.

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• Visuals: Implementing barriers to minimise reactivity and create a calming environment.

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• Handling: Exercising care, minimal intrusion, and non-invasive techniques for gentle interactions.

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• Enrichment: Providing enriching activities for both physical and mental stimulation.

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• Meet and Greet: Conducting assessment days to understand each pet's specific needs.

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• Kennel Space: Offering spacious accommodations with hiding spots and multiple areas for optimal comfort.

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• Knowledgeable Staff: Trained in force-free methods to prevent and address potential behavioural issues.

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• Monitored Interactions: Ensuring a staff member is always present for safe and supervised interactions.

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• Odour Elimination: Utilising cleaning products to reduce fear and stress associated with unfamiliar scents within their sleeping area.

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• Playspace: Exceeding recommended size ratios to facilitate comfortable group activities.

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• Small Staff-Dog Ratio: Ensuring safer and more enjoyable group play with personalised attention.

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• Grouping Criteria: Matching dogs based on size, age, temperament, and play style for harmonious interactions.

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For pets requiring advanced behavioural support, we also offer personalised 1-1 behavioural consultations.