Pricing & Terms
Peak season & public holidays
A 15% surcharge applies to the total bill for all public holiday weekends (Friday to Monday) and during peak season (19 December to 16 January for 2026/27). Minimum night stays apply.
Dogs
Boarding, day stays and extras
BOARDING & DAY STAYS
Dog Boarding
$47.50
One dog, overnight stay. Collection by 10:00am.
Two or More Dogs Sharing a Kennel
$42 per dog
Must be from the same family and able to share a space (no food/object guarding history). Collection by 10:00am.
Dog Day Stay / Afternoon Pick-Up
$38.50 Mon–Fri · $42 Sat–Sun
Additional charge for afternoon collections, or the rate for a day stay that does not include overnight boarding.
Two or More Dogs Sharing a Daycare Kennel
$34 per dog
Must be from the same family and able to share a space (no food/object guarding history).
Dog Day Stay Regular
$32
Attends three times a week or more.
DOG EXTRAS
Entire Dogs (male and female)
+$3.50/day
Premium Food
+$3.50/day
We recommend you bring your pet’s own diet.
Dog Bath
+$38 – $45
Shampoo and condition.
Adventure Walk
+$25
Boarders’ Ultimate Package
+$75 – $100
Adventure Walk, Scream Xtreme toy, edible treat and bath.
Frozen Kong / Licki Mat
+$3
Enrichment between play. Dogs that attend daycare every week receive a complimentary Kong.
Pig’s Ear / Trotter
+$5
Enrichment between play.
Cats
Our cattery rooms and extras
CATTERY
Cattery Private Room
$21
One cat in its own room. Collection by 10:00am.
Cattery Communal Room
$19
One cat in our communal shared area (up to 10 cats from different households), with its own sleeping and eating area at night.
Two or More Cats
$19 per cat (private) · $16 per cat (communal)
Each additional cat using the same area. Must be from the same family. One private room can house two adult cats.
Afternoon Pick-Up
$15
Additional charge for afternoon collections.
CAT EXTRAS
Premium Food
+$3.50/day
We recommend you bring your pet’s own diet.
Licki Mat
+$3
Enrichment activity.
Training
One-to-one behaviour and training support
Behavioural Consultation
$200
1.5 hours, including a report and 4 weeks’ support.
Training Consultation
$150
1-hour one-to-one training session.
Puppy Plan
$120
1-hour one-to-one training session.
Follow-Up Sessions
$90
45-minute follow-up session.
Office Shop
Tried, tested and approved – all for sale in our office shop
Black Hawk – Full Range
Premium diet for dogs and cats
Goughnuts
Super-tough rubber ring toy
Rowdie Players
Durable soft toy
Huskimo – Full Range
Dog walking equipment
Scream Xtreme
Durable tyre that can be stuffed with treats
Dog Knight, Scoop Dog, Yours Drooly
Range of dog and cat treats
Terms and Conditions of Stay
Please read before booking
Requirements
• Dogs and cats must be fully vaccinated at least 14 days before admission to the kennels and cattery, and vaccinations must cover the duration of the stay (3 days for Canine Cough).
• Certificates must be shown to a member of staff or uploaded to the booking software before admission to the kennels and cattery.
• All dogs must wear a collar; this may not be a choke chain or choke collar.
• Dogs and cats should be wormed and treated for fleas before their stay with us. If we suspect your pet has any parasites, you will be contacted, and they will be treated at your expense.
• Please bring your dog and/or cat’s bedding and any toys if they have them. All bedding and belongings must be named.
• Dogs boarding for the first time should complete an initial assessment day to assess their suitability for the environment.
Charges
• Fees accumulated over your dog/s and/or cat/s stay must be paid before your dog/s and/or cat/s are removed from the premises. Any late payment will incur an administrative fee of $8.50 per week, starting the day after the 7-day grace period (this date will be stated on your invoice).
• You are liable to pay for the full booking made, even if you collect early.
• Cancellations must be made within 48 hours for daycare and boarding. Failure to do so will incur a cancellation charge, which is taken from the deposit, as follows:
Cancellation charges
Day stay: 100% of the total bill
1–2 nights boarding: 100% of the total bill
More than 2 nights: the first 2 nights are charged at 100%
• Late fees apply. Pick-ups/drop-offs outside of stated opening hours are not guaranteed and will incur a call-out fee of $25 within 30 minutes of the indicated time, or $50 after that.
• A 15% peak season surcharge applies for all public holiday weekends (Friday to Monday) and from 19 December to 16 January. Minimum night stays apply.
Terms
• The kennels and cattery accept no responsibility, financial or otherwise, for damage to or loss of owner-provided collars, bedding, toys, etc.
• Should your dog and/or cat need veterinary care at the kennels, a member of staff will transport them to, or contact, a veterinarian at the owner’s expense.
• If a dog becomes destructive or unsettled in their kennel, we will provide them with a Kong at the owner’s expense. If the behaviour continues and causes concern, the owner/emergency contact will be contacted by a member of staff.
• We have the right to refuse entry of any dog/s and/or cat/s to the kennels and cattery.
• By confirming your dog/cat can mix with others of its own species, you accept that the risk of injury can occur.
Additional Information
• Customer pet imagery: by using our services, you consent to the use of images of your pet(s) on our website, Facebook and Instagram pages, as well as for other promotional purposes. All such images remain the property of the kennels.
• Newsletter: when creating an account, you will be automatically subscribed to our newsletter. You may unsubscribe at any time by clicking the unsubscribe link provided in each newsletter.